part 322.1 of a novel: soap shop

My mother worked in a soap shop and read off a note card and told customers things like, “This soap cleans really good. It can clean the bottom of a lawnmower and make your skin feel soft afterwards. I think that it is the best soap I’ve ever used.” My mother spoke in a monotone when she read the note cards about soap. The manager said she should act more excited. My mother added exclamation points at the end of each sentence on her notecard. This did not help.